Telecom
Industry
Objective, Scope, and Collected Data
Objective
The objective of the PoC is to identify an advanced analytic solution (PFM) that can help answer these questions:
- Which ones have a higher probability to generate faults in the upcoming period?
- Which are the critical alarms that have a greater probability to occur in the upcoming period?
- What are the correlations between traffic levels, characteristics of the equipment, fault history, and upcoming occurrence of a fault/alarm?
Scope
A subset of the Core 3G Network (limited to MSS/MGW-OMGW, SGW, and HLR).
Collected Data
- Operational/Traffic data (volumes, calls, users, restarts, etc.)
- Thresholds alarms (alarms with critical severity)
- Equipment / device / components (device name, location and attributes)
- Performance logs (available only for MSS)
- Swap (part replacement) occurred on physical devices.
(These are the faults in scope to the analysis)
![](https://www.eleve8.ai/wp-content/uploads/2021/09/aq-e1613749039590.png)
Business Benefits
Faults
In terms of business, value anticipated faults are the ones that will allow the customer to more effectively manage their network
Short term predictions:
- Adjust Network operations weekly maintenance priorities.
- Reduce the number of maintenance visits caused by network fault (incident or problem), by splitting regular maintenance visits into “proactive visits” and “regular visits”.
- Dispense only the people profiles needed to fix the anticipated fault
Medium-term predictions:
- Same as for short term plus
- In terms of planning the OSS network maintenance budget for the upcoming month
- Managing in a more effective way network operations contracts with Outsourcer(s) and “spare parts stock”
- Other business benefits (SLA penalties, Churn, etc..) reflected in the business case
Alarms
- Can anticipate actions in a call center and therefore improve customer experience
- Are “signals” that help predict incidents and problems
- Easier identification of problems (reoccurring incidents)
- Reducing false-positive alarms and associated time & efforts
![](https://www.eleve8.ai/wp-content/uploads/2021/09/fdsfed.jpg)
Geographic Localization – HLR Fault 28 Days
![](https://www.eleve8.ai/wp-content/uploads/2021/09/ffed.png)
Geographic Localization – MSS Fault 28 Days
![](https://www.eleve8.ai/wp-content/uploads/2021/09/hfgrefr.png)